I didn't receive an order confirmation or shipping confirmation email. What should I do?

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If you have not received your order confirmation email, we would recommend: 

  • Checking your junk or spam folder (especially if you are using a Gmail address) 
  • Be sure to check all of your email accounts
  • Verify the email address was provided to us properly and without any typos

If you are still unable to locate your order confirmation email, please reach out to us HERE!

 

If you have not received your shipping confirmation email, we would recommend: 

  • Checking your junk or spam folder (especially if you are using a Gmail address) 
  • Checking your order status on your Mud Pie account
  • Reviewing our current shipping information page for any potential delays or information pertaining to order processing or shipping

If you are still unable to locate your shipping confirmation email, please reach out to us HERE! 

 

 

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