Q & A's
Questions About My Order
- Why is my coupon code not working?
- I checked out as a guest but I have a Mud Pie account. Why can't I see my order under my account?
- Items I recently ordered are now on sale. Can I get a price adjustment?
- I received a notification email that an item on my order was not able to be fulfilled. What does this mean?
- Can I use multiple promo codes on my order?
- I purchased (or received as a gift) a Mud Pie item from a retailer and need to return, exchange or replace the item. What should I do?
Product Inquiries
- I received a damaged item over 30 days ago and just now realized! What should I do?
- There is no size listed for an item I am interested in. How can I find the size?
- I have a question about a Mud Pie product that is not answered in the item details. What should I do?
- Do you have a sizing chart for both Women's, kids and Men's?
- I have a question about the price of an item appearing different then that of other sizes. What do I do?
- Are Mud Pie baby products safe for children?
Helpful Hints + How To's
- My item says oven safe but what temperature can I bake with this ceramic piece at?
- Are ceramic products dishwasher/microwave safe?
- How do I attach my Mud Pie pacifier clip to a pacifier?
- How to prepare your Mud Pie candle to ensure you get the most life out of it!
- My Mud Pie pillow is not expanding properly. How can I fix this?
- How can I unsubscribe from Mud Pie emails?