Q & A's

Questions About My Order

• How do I apply a promo code to my order?
• Items I recently ordered are now on sale. Can I get a price adjustment?
• I received a notification that an item in my order was canceled. What does this mean?
• Can I use multiple promo codes on my order?
• I purchased (or received as a gift) a Mud Pie item from a retailer and need to return, exchange or replace the item. What should I do?

Product Inquiries

• What if I did not report a damaged item within 30 days?
• There is no size listed for an item I am interested in. How can I find the size?
• I have a question about a Mud Pie product that is not answered in the item details. What should I do?
• Do you have a sizing chart for both Women's, kids and Men's?
• I have a question about the price of an item appearing different then that of other sizes. What do I do?
• Are Mud Pie baby products safe for children?

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Helpful Hints + How To's

• My item says oven safe but what temperature can I bake with this ceramic piece at?
• Are ceramic products dishwasher/microwave safe?
• How do I attach my Mud Pie pacifier clip to a pacifier?
• How to prepare your Mud Pie candle to ensure you get the most life out of it!
• My Mud Pie pillow is not expanding properly. How can I fix this?
• How can I unsubscribe from Mud Pie emails?

Sales and Promotions

• Missed a Sale or Promotion?

Collaborating With Mud Pie

• How can I become an affiliate?

Wholesale Information

• I’m a retailer. How do I contact wholesale support?
• I am interested in becoming a Mud Pie retailer! Where do I begin?
• I am unable to access my wholesale account! What should I do?