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Q & A's
Q & A's
Questions About My Order
Why is my coupon code not working?
I checked out as a guest but I have a Mud Pie account. Why can't I see my order under my account?
Items I recently ordered are now on sale. Can I get a price adjustment?
I received a notification email that an item on my order was not able to be fulfilled. What does this mean?
Can I use multiple promo codes on my order?
I purchased (or received as a gift) a Mud Pie item from a retailer and need to return, exchange or replace the item. What should I do?
Mud Pie Exclusive Items
I received a damaged item over 30 days ago and just now realized! What should I do?
There is no size listed for an item I am interested in. How can I find the size?
I have a question about a Mud Pie product that is not answered in the item details. What should I do?
Do you have a sizing chart for both Women's, kids and Men's?
I have a question about the price of an item appearing different then that of other sizes. What do I do?
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Helpful Hints + How To's
My item says oven safe but what temperature can I bake with this ceramic piece at?
Are ceramic products dishwasher/microwave safe?
How do I attach my Mud Pie pacifier clip to a pacifier?
How to prepare your Mud Pie candle to ensure you get the most life out of it!
My Mud Pie pillow is not expanding properly. How can I fix this?
How can I unsubscribe from Mud Pie emails?
Sales and Promotions
Missed a Sale or Promotion?
Collaborating With Mud Pie
How can I become a blogger affiliate?
Mud Pie Brand Partnerships
My little one is an aspiring Mud Pie model! Do you offer casting calls for the Mud Pie kids catalog?
Contacting the Mud Pie Wholesale Team
I am interested in becoming a Mud Pie retailer! Where do I begin?
I am unable to access my wholesale account! What should I do?