Holiday Orders Information

Questions About Ordering

• Current Processing Times
• When will an order placed on Black Friday ship and/or deliver?
• Gift Messages, Gift Receipts and Gift Card Information for Holiday Orders
• Can I ship one order to multiple addresses?

Shipping Information for Holiday Orders

• Current shipping delays with FedEx
• Shipping times are not included in processing time estimates
• How are shipping costs calculated?
• How can I get free shipping?

Holiday Orders Return Center

• Black Friday & Cyber Week Price Adjustments
• Holiday Return Policy 2022
• Initiate a Return for a Holiday Order
• Holiday Exchange Policy 2022
• I purchased as a gift (or received as a gift) a Mud Pie item from a retailer and need to return, exchange or replace the item. What should I do?

Holiday Sales and Promotions

• Black Friday Offer Details

Contacting Us This Holiday Season

• Customer Care Hours for Thanksgiving + Black Friday
• The best way to reach us during the Holiday Season
• All forms of contact