FedEx is currently experiencing significant delays in the southeast region and across the United States as a whole. We do apologize for any delays your order may experience due to this.
- Orders take an estimated 5-7 business days to process once the order has been received in normal circumstances.
- Orders placed after 3pm EST. Monday - Friday will be received the following business day
- Orders placed over weekends and/or holidays will be received the following business day
- Orders placed during flash sales/promotions may require additional processing time
Mud Pie is NOT responsible for:
- FedEx or FedEx Smartpost claims support (Claims can be submitted directly with FedEx HERE)
- Mud Pie is not responsible for delays with FedEx Services or FedEx Smartpost Services
- FedEx Service Guarantees (2 day shipping)
- If the package is not delivered in the guaranteed shipping times once the package has left our facility, As it may take 1-3 business days to process the order, we cannot be held liable for FedEx guarantees
- If the items is not delivered in time, please contact FedEx at (800)463.3339. We will NOT refund additional shipping charges if FedEx fails to meet their guaranteed shipping times
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