Current delays with FedEx

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FedEx is currently experiencing significant delays in the southeast region and across the United States as a whole. We do apologize for any delays your order may experience due to this. 

  • Orders take an estimated 5-7 business days to process once the order has been received in normal circumstances. 
    • Orders placed after 3pm EST. Monday - Friday will be received the following business day
    • Orders placed over weekends and/or holidays will be received the following business day 
    • Orders placed during flash sales/promotions may require additional processing time

Mud Pie is NOT responsible for:

  • FedEx or FedEx Smartpost claims support (Claims can be submitted directly with FedEx HERE)
  • Mud Pie is not responsible for delays with FedEx Services or FedEx Smartpost Services
  • FedEx Service Guarantees (2 day shipping) 
  • If the package is not delivered in the guaranteed shipping times once the package has left our facility, As it may take 1-3 business days to process the order, we cannot be held liable for FedEx guarantees
  • If the items is not delivered in time, please contact FedEx at (800)463.3339. We will NOT refund additional shipping charges if FedEx fails to meet their guaranteed shipping times

 

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