How can I find out the status of my return?

You can review the status of your return on your order history page of your account

Once your return has been received back into our facility, please allow 7-10 business days for your return to be processed and your refund to show back on your original form of payment. 

Helpful Hints: 

  • Keep your return shipping label's tracking number to see when your return has arrived at our facility 
  • Do not include unauthorized items with your return as this prolongs the process with our returns team and may require additional information from you in order to process
  • Print and include a copy of your RMA form with your package to assist us in processing your refund as quickly as possible
  • Our returns processing time is estimated and subject to change at any time without notice 
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